Privacy Policy
Last Updated: 9th March 2026
Introduction
Mark Day Digital will safeguard and respect your privacy. This Policy explains the ways in which we process or use your personal data and sets out your legal rights in relation to your personal data.
This policy is provided in a "layered" manner so that you can click straight through to the specific areas set out below if you wish. If your visual or other access requirements mean that you need a larger font or other format copy of this policy, don't hesitate to get in touch with us.
Who We Are and How to Contact Us
Mark Day Digital is the data controller responsible for your personal data collected through this website.
Business Name: Mark Day Digital
Trading Name: Mark Day Digital
Registered Address: 7 Manor Road, Waltham Abbey, EN9 1NF, United Kingdom
Email: mark.day@eazi-apps.com
Phone: 07736 877017
You can contact us using the details above for any data protection or privacy related matters.
When This Policy Applies
This policy is mainly aimed at general users of this Website or clients. We may have a separate or additional privacy policy for current, potential and past employees or contractors and if so, this will have been notified to them.
This Policy does not apply to our processing of personal data of anyone with whom we have a specific contract which includes clauses or references to specific privacy policies to the extent that they override this one.
We do not knowingly collect or maintain any personal information of children. If you are under the age of 18, please do not access our Website or social media pages or communicate with us.
Data Protection Principles
We will comply with data protection law. This means that your personal data that we hold must be:
- Used lawfully, fairly and in a transparent way
- Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes
- Relevant to the purposes we have told you about and limited only to those purposes
- Accurate and kept up to date
- Kept only as long as necessary for the purposes we have told you about
- Kept securely
How We Obtain Your Information
We may collect information that you provide to us yourself, for example when you:
- Buy or apply for any of our products or services (mobile apps, websites, SEO, content services, business tools)
- Create an account on our Website or in any of our apps or online tools
- Communicate with us via email, phone, chat, social media messages, or meetings
- Make an enquiry, provide feedback, or make a complaint
- Subscribe to our marketing, newsletters, articles or mailing lists
- Enter a competition, promotion or survey
- Register to and/or attend our events in person or online
- Network with us at exhibitions, conferences or other events
- Link to or share information with us through social media or business forums (such as LinkedIn)
- Submit a CV and/or a job application
We may also receive information about you from other sources:
- Service providers who support our business operations
- Security and fraud prevention service providers
- Publicly available sources such as search engines, social media, company registers
- Analytics providers, advertising networks and search information providers
- Employers, recruitment agencies and referees (for job applications)
- Referrers who recommend our services to you
- Government authorities or regulatory bodies where required by law
What Information We May Collect and Process
The personal information we collect and process about you may include:
Identity Information: Name, title, username, password, company name, job title, image, voice, location, nationality, preferred language
Contact Information: Email addresses, phone numbers, postal addresses, social media contacts
Communication Data: Any personal data you include in communications with us via email, phone, forms, social media, or other channels
Transaction Data: Details about products and services purchased, payments made, interests, preferences, feedback and survey responses
Technical Data: IP address, geographical location, device information, browser type, operating system. This may be collected via cookies or analytics services
Marketing Preferences: Your preferences for receiving marketing communications and newsletter subscriptions
Employment Data: If you apply for a job with us - academic history, work history, qualifications, skills, references, right-to-work documentation
Sensitive Information: We generally do not collect sensitive information (race, ethnicity, religious beliefs, health data, etc.) unless required for you to attend our premises, for service provision, or to comply with legal obligations.
We may also collect aggregated statistical or demographic data which does not directly identify you.
On What Basis We Use Your Information
We use your personal information as permitted by law, most commonly on the basis of:
- Performance of a contract with you
- Legitimate business interests (ours or a third party's)
- Legal or regulatory obligation
- Your consent (where required and requested)
Where we use your information for our legitimate interests, we balance this against your rights and interests. You have the right to object to processing based on legitimate interests.
We do not rely on consent for most processing, except for certain types of marketing communications. You can withdraw consent at any time.
What We Use Your Information For
We use your personal data for the following purposes:
Service Delivery:
- Processing and delivering orders for mobile apps, websites, SEO services, content creation, and business tools
- Managing payments, fees and charges
- Providing customer support and technical assistance
- Updating you about our services
Business Operations:
- Managing our relationship with you
- Maintaining our database of contacts
- Responding to enquiries from prospective clients
- Processing job applications
- Asking for feedback
Marketing and Communications:
- Sending you information about our services, news, and events
- We will not share your data with third parties for their marketing without your explicit consent
Website and App Optimization:
- Providing access to our Website, apps and online tools
- Personalizing your experience
- Using analytics to improve our services
Legal and Security:
- Fraud detection and prevention
- Complying with legal and regulatory obligations
- Protecting our rights, property and safety
Sharing Your Information
We may share your personal information with:
Service Providers:
- Website, app and email hosting providers
- Cloud computing and data storage providers
- Payment processors (Stripe)
- Email marketing services (Mailchimp)
- Analytics providers (Google Analytics)
- IT, security and fraud prevention services
- Professional advisers (legal, accounting, tax)
Social Media Platforms:
- Facebook, LinkedIn, Instagram and other platforms where we maintain a presence
- These platforms have their own privacy policies
Advertisers:
- We may share limited data with advertising services for marketing our business
Legal and Regulatory Bodies:
- Government authorities, tax authorities, regulators and law enforcement where required by law
Business Transfers:
- Any prospective buyer if we decide to sell our business or assets
We require all third parties to have appropriate security measures and to treat your data in accordance with the law. Third parties can only process your data for the purposes we specify and in accordance with our instructions.
Third-Party Service Providers We Currently Use
The following third-party services process some of your personal data:
Google Analytics
For website analytics. You can opt-out using this browser add-on: https://tools.google.com/dlpage/gaoptout
Privacy policy: https://www.google.com/intl/en/policies/privacy
Social Media Platforms
Facebook, LinkedIn, Instagram - see their respective privacy policies
Mailchimp
For email marketing and newsletters
Privacy policy: https://mailchimp.com/legal/privacy/
Stripe
For payment processing
Privacy policy: https://www.stripe.com/privacy
Cookies and Similar Technologies
We use cookies to improve your experience on our Website. Cookies are small text files stored on your device that help us monitor and optimize your use of our site.
For full details on our use of cookies and how to opt out, please see our separate Cookies Policy.
To opt out of specific services:
- Google Analytics: Install the opt-out browser add-on: https://tools.google.com/dlpage/gaoptout
- Marketing emails: Click the "unsubscribe" link in any email or contact us directly
Third-Party Links:
Our Website may contain links to external websites operated by third parties. We are not responsible for their privacy practices. Please check their privacy policies before sharing your data.
How We Protect Your Information
We take the security of your personal data seriously and have implemented appropriate technical and organizational measures:
Physical Security:
Secure offices, equipment and devices
Technical Security:
- Firewalls and encryption
- Password protection
- Secure data storage
- Regular security updates
Procedural Security:
- Privacy by design principles
- Staff training on data protection
- Limited access to personal data (need-to-know basis)
- Confidentiality obligations
We have procedures to deal with suspected data breaches and will notify you and the ICO where legally required.
Please note: Sending information via the internet is never completely secure. While we take appropriate measures to protect your data, we cannot guarantee its security during transmission.
How Long We Keep Your Information
We only retain your personal data for as long as necessary for the purposes we collected it, or to meet legal, tax, accounting or regulatory requirements.
General Retention Periods:
- Client and supplier data: 6 years after the relationship ends (for tax purposes)
- Marketing data: Until you unsubscribe or request deletion
- Job applications: Usually 6-12 months unless you request earlier deletion
We may retain data longer if there is a complaint, legal claim, or ongoing legal obligation.
If we anonymize your data (so it can no longer identify you), we may use it indefinitely for research or statistical purposes.
International Transfers
Mark Day Digital is based in the United Kingdom. We comply with UK and EU data protection laws regarding international transfers of personal data.
We do not routinely transfer your data outside the UK or EEA. Where transfers are necessary (for example, to cloud service providers), we ensure appropriate safeguards are in place through:
- Transfers to countries with adequate data protection (as determined by the European Commission)
- Standard Contractual Clauses approved by the European Commission
- Other legally permitted transfer mechanisms
If you would like more information about international transfers of your data, please contact us.
Your Data Protection Rights
Under UK GDPR and Data Protection Act 2018, you have the following rights:
Right to be Informed
You have the right to know how we use your data (this Policy informs you)
Right of Access
You can request a copy of the personal data we hold about you
Right to Rectification
You can ask us to correct inaccurate or incomplete data
Right to Erasure
You can request deletion of your data in certain circumstances
Right to Restrict Processing
You can ask us to suspend processing in certain scenarios
Right to Data Portability
You can request your data in a machine-readable format to transfer to another service
Right to Object
You can object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent
Where we rely on consent, you can withdraw it at any time
Right to Complain
You can complain to the Information Commissioner's Office (ICO): https://ico.org.uk
We do not sell your personal data to third parties.
How to Exercise Your Rights
To exercise any of your rights, please contact us:
Email: mark.day@eazi-apps.com
Phone: 07736 877017
Post: 7 Manor Road, Waltham Abbey, EN9 1NF, United Kingdom
Please mark your request clearly as "Data Protection Request" or "Privacy Request" and be as specific as possible about what you need.
We will respond to legitimate requests within one month. Complex requests may take longer, and we will keep you updated.
We do not charge a fee for most requests, but may do so for clearly unfounded or excessive requests.
To opt out of marketing: Click "unsubscribe" in any marketing email or contact us directly.
Changes to This Policy
We keep this Privacy Policy under regular review and may update it from time to time.
The current version is always published on our Website. We will notify you of material changes by updating the "Last Updated" date at the top of this Policy.
If we significantly change how we use your data, we will notify you directly where appropriate.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us:
Email: mark.day@eazi-apps.com
Phone: 07736 877017
Post: 7 Manor Road, Waltham Abbey, EN9 1NF, United Kingdom
To complain to the ICO:
Information Commissioner's Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: https://ico.org.uk